Terms & Conditions – ScopoGen
Last Updated: November 5, 2026
Welcome to ScopoGen! These Terms & Conditions explain the rules and guidelines for using our website and purchasing products from us. By accessing or using our website, you agree to follow these terms.
1. General Information
ScopoGen is an online store offering a range of electronic gadgets, smart devices, and accessories. We reserve the right to update or change these Terms & Conditions at any time without prior notice.
2. Products and Descriptions
We aim to provide accurate product descriptions, images, specifications, and pricing information. However, slight differences in product appearance, colour, or packaging may occur.
Product availability may change without notice. We reserve the right to discontinue or modify any product at any time.
3. Pricing and Payments
All product prices are displayed on our website in the applicable currency. Prices may change without prior notice.
We accept payments through the payment methods available at checkout. Customers must provide accurate payment information when placing an order.
4. Orders and Order Confirmation
When you place an order, you agree that all information provided is accurate and complete.
After receiving your order, we may send an order confirmation through the contact details you provide. ScopoGen reserves the right to cancel or refuse an order in certain circumstances, including pricing errors, product unavailability, or suspected fraudulent activity.
5. Shipping and Delivery
We aim to process and deliver orders within the estimated delivery periods displayed on our website.
Delivery times may vary depending on the delivery location, courier service, weather conditions, and other circumstances beyond our control.
ScopoGen is not responsible for delays caused by third-party delivery services.
6. Returns, Exchanges and Refunds
Customers may request returns, exchanges, or refunds in accordance with our applicable return policy.
Products must meet the return conditions, including any requirements relating to their condition, packaging, and proof of purchase.
Please contact our customer support team for assistance with return or refund requests.
7. Customer Responsibilities
When using our website, you agree to:
Provide accurate and up-to-date information.
Use the website for lawful purposes only.
Avoid fraudulent purchases or activities.
Not attempt to damage, disrupt, or misuse the website.
Respect the intellectual property rights of ScopoGen and others.
8. Website Accounts
If you create an account on our website, you are responsible for maintaining the confidentiality of your login details.
You must notify us if you suspect unauthorised access to your account. ScopoGen is not responsible for losses resulting from failure to protect your account credentials.
9. Intellectual Property
All website content, including text, images, logos, graphics, product descriptions, and design elements, belongs to ScopoGen or its respective content owners.
You may not copy, reproduce, distribute, or use our website content for commercial purposes without prior written permission.
10. Third-Party Services and Links
Our website may contain links to third-party websites or use external services, including payment gateways and delivery providers.
ScopoGen does not control or take responsibility for the content, privacy practices, or services provided by third-party websites.
11. Limitation of Liability
ScopoGen aims to provide a reliable shopping experience. However, we cannot guarantee that our website will always operate without interruptions or errors.
To the extent permitted by applicable law, ScopoGen will not be liable for indirect or unexpected losses arising from the use of our website or products.
Nothing in these terms excludes any consumer rights or protections that cannot legally be excluded.
12. Privacy and Personal Information
We respect your privacy and handle personal information in accordance with our Privacy Policy.
By using our website, you acknowledge that your information may be collected and processed as explained in our Privacy Policy.
Privacy Policy: https://www.scopogen.com/privacy-policy/
13. Changes to These Terms
ScopoGen reserves the right to update or modify these Terms & Conditions whenever necessary.
Any changes will be published on this page. Continued use of our website after changes are published means you accept the updated terms.
14. Governing Law
These Terms & Conditions shall be interpreted in accordance with the applicable laws of Sri Lanka, where relevant.
Any disputes arising from the use of our website or services will be handled in accordance with applicable legal requirements.
15. Contact Us
If you have any questions about these Terms & Conditions, please contact us through our website.
Website: https://www.scopogen.com/