Privacy Policy
Last Updated: November 5, 2026
At ScopoGen, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or make a purchase.
1. Information We Collect
When you visit our website, create an account, or place an order, we may collect the following information:
Full name
Email address
Phone number
Billing and shipping address
Order and purchase details
Payment-related information
Website usage and browsing information
We only collect information that is necessary to provide our services and improve your shopping experience.
2. How We Use Your Information
We use your personal information to:
Process and manage your orders.
Arrange product delivery and shipping.
Send order confirmations and updates.
Respond to customer enquiries and support requests.
Improve our website, products, and services.
Send promotional offers and updates where you have agreed to receive them.
Prevent fraudulent transactions and protect our website.
3. Payment Security
Payments made through ScopoGen may be processed by third-party payment service providers. We do not intentionally store complete payment card details on our website. Payment information is handled according to the relevant payment provider’s security and privacy practices.
4. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to improve website functionality, remember your preferences, understand visitor activity, and enhance your shopping experience.
You can manage or disable cookies through your browser settings. However, some website features may not function properly if cookies are disabled.
5. Sharing Your Information
We do not sell or rent your personal information to third parties.
However, we may share necessary information with trusted service providers, including:
Payment processing companies.
Delivery and shipping partners.
Website hosting and technical service providers.
Analytics and marketing service providers.
These parties may access information only when necessary to perform their services.
6. Data Protection and Security
We take reasonable technical and organisational measures to protect your personal information against unauthorised access, misuse, alteration, disclosure, or loss.
Although we work to maintain a secure website, no online transmission or storage method can be guaranteed to be completely secure.
7. Your Privacy Rights
Depending on applicable laws, you may have the right to:
Request access to your personal information.
Request corrections to inaccurate information.
Request deletion of your personal information.
Withdraw consent for marketing communications.
Ask questions about how your information is being used.
To exercise these rights, please contact our support team.
8. Third-Party Websites
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of external websites. We encourage you to review their privacy policies before sharing personal information.
9. Children’s Privacy
ScopoGen does not knowingly collect personal information from children without appropriate consent. If you believe a child has provided personal information through our website, please contact us so we can review and address the matter.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, website practices, or legal requirements. Any updates will be published on this page with a revised date.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us.
ScopoGen
Website: https://www.scopogen.com